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Sony Parts & Accessories Center | Regional Contact Information

Need to order hard to find Sony portable audio related parts and accessories that are not easily accessible at regular retail stores or e-tailers? Please refer to the information below by region.

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JAPAN

Tokyo

SONY SERVICE STATION

SHINAGAWA

6-7-35 Kitashinagawa

Shinagawa-ku Tokyo

141-0001 Japan

Phone: 03 5448-3990

Sapporo

SONY SERVICE STATION

SAPPORO

1-14 Hondori 21-chome-kita

Siraishi-ku Sapporo-shi Hokkaido

003-0027 Japan

Phone: 011-862-4486

Sendai

SONY SERVICE STATION

SENDAI

3-6-9 Oroshi-machi Wakabayashi-ku

Sendai-shi Miyagi

985-0015 Japan

Phone: 022-782-1403

Yokohama

SONY SERVICE STATION

YOKOHAMA

5-137 Hanasaki-cho Nishi-ku

Yokohama-shi Kanagawa

220-0022 Japan

Phone: 045 231-6968

Nagoya

SONY SERVICE STATION Nagoya

1-23-10 Sakae,Naka-ku

Nagoya-shi,Aichi,460-0008 Japan

Phone: 052 205-6860

Osaka

SONY SERVICE STATION

NIHONBASHI

1-13-17 Nanbanaka,Naniwa-ku

Osaka-shi Osaka 556-0011 Japan

Phone: 06 6643-1501

Hiroshima

SONY SERVICE STATION

HIROSHIMA

2-21 Higashihiratsuka-cho Naka-ku

Hiroshima-shi Hiroshima

730-0025 Japan

Phone: 082 545-4611

Fukuoka

SONY SERVICE STATION FUKUOKA

1-4-13 Nagahama Chuo-ku

Fukuoka-shi Fukuoka

810-0072 Japan

Phone: 092 781-6660

Okinawa

SONY SERVICE STATION Okinawa

4-17-15 Serikyaku,Urasoe-shi,

Okinawa 901-2122 Japan

Phone: 098 877-0323

Usually, parts and accessories for Sony products in Japan can be purchased direct through Sony dealers or Sony Service Stations. If you would like to have more information about parts and accessories (part number) or your designated Sony Service Station, please contact Sony Customer Information Center.

Sony Customer Information Center

Telephone: 0570-00-3311/03-5448-3311

Hours of operation: Mon – Fri 9:00-20:00

email: info-cic@sony.co.jp

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NORTH AMERICA

UNITED STATES

Sony DAPC

8281 NW 107 Terrace

Kansas City, MO 64153

Website: Sony DAPC

Telephone: 1-800-488-SONY (7669)

email: *For questions about items you wish to purchase

The hours of operation are as follows:

• 7:00 am to 9:00 pm Monday through Friday, Central Time.

• 8:00 am to 6:00 pm on Saturdays, Central Time.

• 11:00 am to 5:00 pm on Sundays, Central Time.

CANADA

SONY OF CANADA LTD.

Customer Information Center

115 Gordon Baker Road Toronto,

ON M2H 3R6

Phone: 1-877-899-7669

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EUROPE

UNITED KINGDOM

SEME Limited

Hudson Road

Melton Mowbray

Leicestershire

LE13 1BS

Telephone: 0870 240 6354

Fax: 01664 563 976

email: sony@seme.co.uk

They are open between the hours of 8.30am to 5.30pm, Monday to Friday. They operate a mail order and credit card service, and will be able to advise you on the availability and cost of supplying the item your require.

IRELAND

Sony Ireland

82 Broomhill Road

Tallaght

Dublin 24

Telephone: 00353 1 4131727 (Open during normal office hours)

Fax: 00353 1 4519879

email: spares.ireland@eu.sony.com

AUSTRIA

SONY AUSTRIA GmbH

Laxenburger Strasse 254

1239 Wien

Phone: (1) 61050 155

GREECE

SONY HELLAS A.E.E.

R. Fereou Street 44-46 and

Mesogion Avenue

154 51 Neo Psychiko, Athens

Phone: 210 67 82000

801 11 92000

FRANCE

SONY FRANCE S.A.

Service Relations Consommateurs

75831 Paris Cedex 17

Phone: 0892 350735

BELGIUM

SONY BELGIUM

Sony Benelux B.V.

Rue de Woluwe-Saint-Etienne/

Sint-Stevens-Woluwestraat 55

1130 Bruxelles/Brussel

Phone: 070 222 130

SWITZERLAND

Sony Overseas SA

Ruetistrasse 12

8952 Schlieren

Phone: (0848) 80 8480

GERMANY

SONY DEUTSCHLAND GmbH

Hugo-Eckener-Strasse 20,

50829 Koln-Ossendorf

Phone: (0180) 5252586

DENMARK

Sony Denmark

Branch of Sony Nordic a/s

Industriparken 29,

2750 Ballerup.

Phone: 43 55 70 00

FINLAND

SONY FINLAND

Branch of Sony Nordic a/s

Itsehallintotie 3

02600 Espoo

Phone: (0207) 421 200

ITALY

SONY ITALIA S.p.A.

Via G. Galilei 40

20092 Cinisello Balsamo-Mi

Phone: (02) 61838 500

NORWAY

SONY NORWAY

Branch of Sony Nordic a/s

Nedre Kalbakkvei 88, 1081 Oslo

Phone: (22) 81 28 00

THE NETHERLANDS

SONY NEDERLAND

Sony Benelux B.V.

Schipholweg 275

1171 PK Badhoevedorp

Phone: (020) 6581888

SWEDEN

Sony Sweden

Branch of Sony Nordic a/s

Bjornstigen 87,

17072 Solna

Phone: (8) 585 45000

RUSSIA

Sony Overseas S.A

Representative Office

Timura Frunze str.24

119021 Moscow

Russia

Phone:095-2587669

UKRAINE

Sony Overseas S.A

Representative Office

ul.Spasska 30

04070 Kiev Ukraine

Phone: 044-4906311

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OCEANIA

AUSTRALIA

(* For VAIO related parts)

Sony Service Center

33-39 Talavera Road

North Ryde 2113 NSW

Telephone: 1300 13 7669

(*All other Sony consumer product parts:)

Speedy Spares Pty Ltd

Sony National Spare Parts Distributor for Consumer Products.

451 Macaulay Road

Kensington VIC 3031

Telephone: 1300 13 SONY (7669) follow the options for Spare Parts

or their direct line (03) 9376 1333

Fax: (03) 9376 7110

Email: sales@speedyspares.com

NEW ZEALAND and the SOUTH PACIFIC ISLANDS ONLY

1) SONY New Zealand LTD.

Sony Service Centre

25 Nugent Street, Grafton

Auckland, New Zealand

Postal Address : PO Box 100045

North Shore Mail Centre

Auckland, New Zealand

Phone: 09-970-1200

2) Trade Tech New Zealand Limited

14A Vega Place

Mairangi Bay

Auckland

Telephone: 09 478 2323

Fax: 09 478 4811

Email: sony@tradetech.co.nz

Website: http://www.tradetech.co.nz/sony.php

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ASIA-PACIFIC

SINGAPORE

For parts replacement request, contact:

Sony Service Reception

435 Orchard Road

#04-01, Wisma Atria

Singapore 238877

Telephone: 64736500

Working Hours: Daily (11:00am to 9:00pm)

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HONG KONG

Sony Ngau Tau Kok Spare Parts Centre

Unit 202-3, 2/F.,

No.1 Hung To Road,

Ngau Tau Kok (Near MTR Station Exit B5 / B6),

Kowloon

Customer Service Hotline: Hong Kong: (852) 2833-5129

9:00 to 18:00 – Monday to Friday

(closed on Saturday, Sunday and Public Holiday)

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MALAYSIA

SONY (MALAYSIA) SDN. BHD.

No. 7 Tanjung Bandar Utama

Jalan Bandar Utama

47800 Petaling Jaya

Selangor Darul Ehsan, Malaysia

Phone: 1-300-88-1233

CHINA

Sony (China) Limited

To locate the service station or dealer

nearest you, or for service assistance

or resolution of a service problem, or

for product information or operation,

call:

Sony Customer Information

Service Center

Phone: 800 820 9000

TAIWAN

SYNVISION TECHNOLOGY

SERVICE CORP.

No. 1, Lane 089, Sec 3,

Chung Yang Road, Tu Cheng,

Taipei 236, Taiwan

Phone: 886-2-2267-0891

THAILAND

SONY THAI CO. LTD.

4th FL Kromadit Bldg

2126 New Petchburi Road

Bang Kapi Huay Kwang, Bangkok

10310

Phone: 02 715-6100

KOREA

SONY KOREA CORPORATION

SONY SERVICE CENTER SEOUL

1F, Kaya Venture Bldg, 28-130, 2Ga

Youngdeungpo-Dong, Youngdeungpo-Ku

Seoul 150-900 Korea

Phone: 02-3273-2000

INDIA

Sony India Pvt. Ltd.

Customer Contact Center

A-31, Mohan Cooperative Industrial

Estate, Mathura Road

New Delhi-110044

Phone: +91-11-55006600

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*I will continue to update this page with relevant information.

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