• 0
febed01

SonicStage crashes on startup since a few days (since a Windows 7 auto-update ?)

Rate this question

Question

Hi everyone, I'on on Window 7, and SonicStage 4.3 used to work very well... until a few days ago. Windows did an auto-update and now... SS crashes on startup so I can't use it to transfer audio files... and I'm stuck.

I tried to uninstall/reinstall but in vain.

Anybody have the same problem ?

Share this post


Link to post
Share on other sites

35 answers to this question

  • 0

When you say "crashes on startup", what exactly happens? Do you get an error message?

Share this post


Link to post
Share on other sites
  • 0

The UI loads fully, then Windows says that SonicStage "has stopped working" (I've got the message in French, but I assume it translates like this). I'm at workplace now, but I'll see to send a screen capture this evening.

Share this post


Link to post
Share on other sites
  • 0

Any good with regedit?

Try finding this:

HKEY_LOCAL_MACHINE\SOFTWARE\Sony Corporation\SonicStage\EMD\HomeURL

or this if 64-bit Windows, but you knew that :)

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sony Corporation\SonicStage\EMD\HomeURL

Just delete the key and all values inside it.

Tell us if that helps

Stephen

Share this post


Link to post
Share on other sites
  • 0

Maybe we need to sticky that one...... people?

PS I am most curious - I can see peeking out from your SS screen the message "2304 kbps". What on earth is that, please? Never heard of such a high bit rate in SS - or is this some sort of erroneous reportage?

Share this post


Link to post
Share on other sites
  • 0

He's probably sampled the audio file at a different rate than the ones normally seen and straight imported it into Sonicstage 'as is'.

Share this post


Link to post
Share on other sites
  • 0

Sure - I have just never seen an ATRAC bit rate that high. Unless it's an MP3........

Share this post


Link to post
Share on other sites
  • 0

I'm thinking it's a file that's recorded in 24-bit resolution, so that would make it higher than a red book cd which is 16-bit. It would be nice if the person could reply of course, he must be too busy recording in the highest rates for his studio clients to answer our questions lol.

Not that you can actually hear the difference mind you. I had a 24-bit recorder and got rid of it because it was just too confusing switching things all the time. Sometimes limitations can actually help with your workflow.

Share this post


Link to post
Share on other sites
  • 0

I have the exact same problem, except "HKEY_LOCAL_MACHINE\SOFTWARE\Sony Corporation\SonicStage\EMD\HomeURL" does not exist.

I know where to look, and it is not there.

Do you know of another way to fix this problem?

Thanks in advance.

Share this post


Link to post
Share on other sites
  • 0

Ah maybe you are running under Windows-64........

In which case it will be at

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sony Corporation\SonicStage\EMD\HomeURL

Share this post


Link to post
Share on other sites
  • 0

Maybe we need to sticky that one...... people?

I daresay we should sticky this one, if there's been more than occurrence - or maybe I'm just getting paranoid...

Share this post


Link to post
Share on other sites
  • 0

Once we confirm that this *was* the problem, I will fix the original reply and sticky the thread :)

Share this post


Link to post
Share on other sites
  • 0

I am running 64, and I did find it at that directory, but it did not help.

Share this post


Link to post
Share on other sites
  • 0

You've had a serious crash (a GPF). Did you try rebooting Windows, checking that the node in the registry really was gone (after reboot), and once confirmed, restarting Sonic Stage?

Share this post


Link to post
Share on other sites
  • 0

Not funny.

Maybe we've been had, enjoy your career with A***e.

Share this post


Link to post
Share on other sites
  • 0

About the high bitrate files, they are from 24 bits FLAC files I converted to WAV so they could be recognised by SS.

Some online legal music download offers now up to 24 bits (FLAC or Apple Lossless) quality (mainly for classical or jazz ; pop music often stays mp3).

It may be a little overkill because I don't really have Audiophile-standards devices, but some years ago I encoded CDs to 128Kbps mp3, and I don't have the CDs anymore, and now I regret having use a poor quality format. So now I prefer having the best encoding available (hard drives are so big nowadays), as masters, and re-encode them according to the need and the media.

Share this post


Link to post
Share on other sites
  • 0

Hi folks,

I've been having the same problem with SonicStage crashing. It used to be fine, and now it crashes as soon as it opens. I've uninstalled it, re-installed it, deleted registry keys as you suggest above, re-booted, altogether three times, but nothing seems to work. Here's the problem signature:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Omgjbox.exe
Application Version: 4.3.1.14020
Application Timestamp: 45c31a1c
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000005
Exception Offset: 000222b2
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 3535
Additional Information 2: 35357a94fc5ecd0e3fd24160eb4b2595
Additional Information 3: a711
Additional Information 4: a71100f6f56e2aee0ca32a8d595750ba


I'm stuck with 3 albums on my mp3 player, so please help!

Share this post


Link to post
Share on other sites
  • 0

:help: Oh the Humanity! :help:

I've just started having the same problem on my Windows 7 64-bit machine; SonicStage crashes everytime I try to load it ever since Windows applied updates on 13 December. All I get is the generic "SonicStage Application has stopped working" message...thank-you for being so helpful, Windows :angry: :angry: :angry: .

I tried restoring my laptop to prior to the updates installing, but the restore failed and gave me a BSoD and I lost the only restore point I had that was prior to the update. Tried uninstalling & reinstalling only to find that Sony has closed the download server, effectively killing SonicStage. Luckily I discovered this forum with the "SonicStage 4.3 Ultimate Edition" and promptly signed up so I could download it, but even with this installed I'm still encountering the same problem.

Tried the registry edit, but HKEY_LOCAL_MACHINESOFTWAREWow6432NodeSony CorporationSonicStageEMDHomeURL doesn't exist so that won't fix the problem - has anybody found anyway to fix this other than the registry edit solution?

Gotta say, this is killing me! I love my Walkman and SonicStage both and I am NOT ready to let them go, so any help at all would be appreciated.

Thanks!

Share this post


Link to post
Share on other sites
  • 0

I wonder if this could be something odd, like NOT installing 64-bit NetMD drivers - and whatever is there (in the package, which was intended for Win32, the 64-bit driver zip file being something we cooked up later) crashes.

Another option, not to be taken separately but quite possibly in conjunction with the above - did they (MSFT) suddenly turn on some setting in the latest update, like enforcing driver signing and/or DEP? The executive that handles the conversion and encryption is a funny beast containing lots of self-modifying code. Windows switches users to execute some of it, I believe. I would, for a start get rid of all anti-virus software before you panic.

Let us know, please.

Welcome to our forums.

Share this post


Link to post
Share on other sites
  • 0

Well I am at an utter loss to explain this, but SonicStage is working again. Joy :imsohappy:!!!

All I did was boot into safe mode and try running SonicStage. The first time I tried I got the expected error message saying the application had stopped working, but with a weirdly optimistic sense of persevenence I decided to try again, and this time it worked! SonicStage started up, no error messages were displayed and I was able to access the menus, etc. This was all on a blank database, so I shut SS down again, copied across the backup of my database and restarted; and SS still worked. All my artist & album details loaded correctly, I could change views and sort lists; basically everything seemed to be running fine...touch wood.

So to confirm that this wasn't just a fluke, or would only work in safe mode, I restarted Windows and openned SS again - still working!!! Sooooooo Happy :D

I have no idea what may have changed for SS to suddenly start working again, and frankly, as long as it continues to work, I don't really care.

Just thought I'd update on the status of this on the off chance it may help someone else.

Share this post


Link to post
Share on other sites
  • 0

Sounds like Dll hell all over again. This wasn't supposed to happen but increasingly reports of weird stuff in recent windows versions make me think bad things are happening with system dll updates and the like.

For my money you should turn off automatic updates.

HNY

Share this post


Link to post
Share on other sites
  • 0

Well I am at an utter loss to explain this, but SonicStage is working again. Joy :imsohappy:!!!

All I did was boot into safe mode and try running SonicStage. The first time I tried I got the expected error message saying the application had stopped working, but with a weirdly optimistic sense of persevenence I decided to try again, and this time it worked! SonicStage started up, no error messages were displayed and I was able to access the menus, etc. This was all on a blank database, so I shut SS down again, copied across the backup of my database and restarted; and SS still worked. All my artist & album details loaded correctly, I could change views and sort lists; basically everything seemed to be running fine...touch wood.

So to confirm that this wasn't just a fluke, or would only work in safe mode, I restarted Windows and openned SS again - still working!!! Sooooooo Happy :D

I have no idea what may have changed for SS to suddenly start working again, and frankly, as long as it continues to work, I don't really care.

Just thought I'd update on the status of this on the off chance it may help someone else.

Same thing happened to me again with a recent Windows upddate, and for a wonder, the same fix also worked again.

Honestly, I've no idea why this should work, but it's done it for me twice now, so colour-me-happy.

Share this post


Link to post
Share on other sites
  • 0

Starting to guess what kind of c&*p might be going on under the covers here. Probably Sony does some self-modifying code to handle a few things (eg encryption, but it may be inherent in their architecture, I have read a bit about their efforts to make "tamper-proof" software). Probably that got cached and the update somehow voided some saved values.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now