Hello everyone, I hope you can help me.
I have a customer's Vaio vgn-ar230g, and he caught a virus. It would only boot from hard drive. I checked and set BIOS options correctly for internal CD and external drive booting. It ignores the internal DVD drive and external dvd drive and starts up from the hard drive. I've erased the hard drive with another PC and SATA adapter. Now it gives me a bootmgr is missing error. I'm trying to restore his system with the recovery discs, but it will not boot from anything but the internal hard drive. Any suggestions?
Thank you,
Bill Boomhower
2 replies to this topic
#1
Posted 20 November 2011 - 05:00 AM
#2
Posted 21 November 2011 - 06:50 PM
What's the OS you're trying to install, and the brand of the hard drive? Can you get the HDD out of the computer?
#3
Posted 22 November 2011 - 11:07 AM
Is there such a thing as a Flash rom virus? (I know, it's called Windows CE, only joking). Perhaps you have to re-flash the BIOS? I recall the Intel/IBM combination decided that people's wireless adapters needed real authorization, and so plugging in the "wrong" 3rd-party adapter to my thinkpad set off a security breach one time I tried it. So it may be that in wiping out the HD, you have caused the well-known "return-to-manufacturer" disease.
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