Hi this has really bothered me for some time, i know im not the only one, most people living in Europe have the same problem as me. Basically when watching any videos or films there is a strip of grey line at the bottom of the screen. I paid so much money for this laptop and this is on there. I have spoke to my solicitors and they have said that Sony have to provide a quality product under the sales of the goods act, which they havent. Now I will send it to Sony to look at, but has anyone with the same problem manage to get this sorted out.