Xidena

Hey! Tis my first time on here, and I was hoping maybe someone here could help me. I just got my mp3 player(an NW-E505) yesterday, and I tryed to install Sonicstage, but the only thing it downloads is the website for registering, produst support, and the manuals, not the actual program. I've tried uninstalling and then reinstalling it and going through other programs besides Sonicstage, but nothing works. I have another computer, and I installed it on there, therefore the CD I have works, just not on this computer. Any ideas?