asevenx29 Posted October 18, 2004 Report Share Posted October 18, 2004 Ok, now I have roughly 4 gigs worth of music on my computer uploaded through Sonicstage 1.5 which I got with my N10 I bought last xmas. Normally I use windows media player to play these songs as this seems to be the only programme, except for SS of course, that actually plays them. Everything has been working fine until perhaps a week or so ago when WMP just stopped playing .omg files and crashes everytime I try to play them, (I have lastest version btw). As you can imagine I wasn't impressed so I tried using SS but that wasn't playing the songs either!! Therefore I have no idea what to do, I tried a complete uninstall, using a post on this site and then a complete reinstall of 1.5 but no luck, I tried the same again but with 2.2 or 2.1 instead of 1.5 but again no luck. I was wondering if there is anything else I can try or is that music effectively 'lost' as it can't be played Thanks for reading Quote Link to comment Share on other sites More sharing options...
Davew Posted October 18, 2004 Report Share Posted October 18, 2004 hi you could play the files in wmp (I do that also). you say you have the latest version, I assume you mean WMP 10? I have just installed version 10 yesterday and it plays my OMG files fine, they also played well on version 9 too. It seems suspicious that your music suddenly stops playing in WMP and SS at exactly the same time. It could be the files, or your encryption code has changed for some reason, or the OpenMG secure module is busted. Some questions to clarify: 1) WMP is crashing out when you try to play your music, do you have any errors displayed? Is it only crashing when you try to play OMG files? 2) What is SS doing, is it crashing out? what messages does it tell you about the file when you try to play it? Also, can you play MP3s or WAVs in SS without it crashing? 3) Has *anything* changed on your system just before WMP started crashing? I mean anything at all? thanks, that will help to know exactly which element is causing the problem. Dave Quote Link to comment Share on other sites More sharing options...
asevenx29 Posted October 18, 2004 Author Report Share Posted October 18, 2004 Thanks for replying yep, I'm using WMP 10. 1) Basically it says first of all that it doesn't recognise the file type but it might be able to play anyway, then it says "Windows Media Player encountered an unknown error. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to the Player." and then it closes itself! 2) If i click a song to play on my desktop then sonicstage opens itself up but then doesn't do anything, it doesn't even register an error at all, just nothing, as if I hadn't clicked anything. But if I tell it to play mp3 files it comes up with "Omgjbox.exe has encountered a problem and needs to close. We are sorry for the inconvenience." then it askes me whether I want to send an error report. 3) Nothing that I know of, it wouldn't be a virus because I scanned my computer earlier and also I have a firewall, so it is unlikely to be that. Thanks for your help Quote Link to comment Share on other sites More sharing options...
Christopher Posted October 19, 2004 Report Share Posted October 19, 2004 Please go to the NetMD forums and read the NetMD faq. Follow the uninstall directions and get back to me with the results. Quote Link to comment Share on other sites More sharing options...
asevenx29 Posted October 19, 2004 Author Report Share Posted October 19, 2004 I found the webpage you mentioned and followed the instructions to the tee. My version of SS 2.2 doesn't even load up fully. It gets halfway through and then announces that it has performed an error and has to close "Omgjbox.exe has encountered a problem and needs to close. We are sorry for the inconvenience." The .omg files still won't play in WMP 10 either Any other suggestions?? Quote Link to comment Share on other sites More sharing options...
Christopher Posted October 20, 2004 Report Share Posted October 20, 2004 Are you using Windows 2000? A Windows 2000 Hotfix (KB840987) conflicts with Omgjbox.exe - if you are experiencing problems and do not need the functionality of the Hotfix, rollback the fix. Quote Link to comment Share on other sites More sharing options...
asevenx29 Posted October 20, 2004 Author Report Share Posted October 20, 2004 nope I'm using Windows XP but that particular hotfix is also on XP. Should I try deleting that? Quote Link to comment Share on other sites More sharing options...
Christopher Posted October 20, 2004 Report Share Posted October 20, 2004 It's worth a shot. :happy: Quote Link to comment Share on other sites More sharing options...
dex Otaku Posted October 20, 2004 Report Share Posted October 20, 2004 I have all current SPs installed on XP pro, SonicStage 2.2 and Simple Burner both work .. uh, nominally I guess is the right way to put it. Quote Link to comment Share on other sites More sharing options...
asevenx29 Posted October 21, 2004 Author Report Share Posted October 21, 2004 Thanks for the tip, I unistalled that hotfix and Sonicstage 2.2 now loads up fine! woohoo, however it won't play my songs and comes up with this error "There is invalid rights management information in the OpenMG content." Any suggestions?? Thanks to everyone who is helping by the way Quote Link to comment Share on other sites More sharing options...
Davew Posted October 21, 2004 Report Share Posted October 21, 2004 Ah! Now you're *really* stuck. Because of all the installing and uninstalling of sonic stage your computer's OMG module has been given an new identity, so none of your encrypted music will not play on your computer at all becuase it came from a "different" identity. did you take a backup of your library...? i'm really sorry, Dave Quote Link to comment Share on other sites More sharing options...
asevenx29 Posted October 21, 2004 Author Report Share Posted October 21, 2004 Unfortunately not So it's all lost? Is there a converter available to download that would change .omg files in .mp3 files?? thanks for your help anyway Quote Link to comment Share on other sites More sharing options...
JeffS Posted October 21, 2004 Report Share Posted October 21, 2004 nope. I was in a similar boat as you, but mine was from rebuilding my comptuer and a clean install of the OS. my SS database got corrupted, and none of the suggestions, including uninstall and reinstall would fix it. So I did a clean install of the entire system, but unfortunately, the "key" to the music was gone for good. You might try the backup function to export the music, so it can be reimported to SS, but it's going to A) take a lot of space on your drive, and probably won't work. the backup is a last ditch effort. Now I archive everything as mp3 and transcode to lp2 to make a disc. Not the greatest, but iTunes actually makes a decent music manager. good luck -Jeff Quote Link to comment Share on other sites More sharing options...
asevenx29 Posted October 21, 2004 Author Report Share Posted October 21, 2004 Thanks again for the advice but I am sick to death of SS at the moment. It's a shame because Sony have just lost a customer. It's time to divert to the world of mp3 players simply because there isn't any of this hassle with specific file types that no-one knows the coding for. Thank you to everyone who has replied and helped me try to resolve the situation but now its time to upload all my cd's again into mp3 format! Quote Link to comment Share on other sites More sharing options...
Christopher Posted October 23, 2004 Report Share Posted October 23, 2004 Ergh, I really need to tell people to back up in the future. Quote Link to comment Share on other sites More sharing options...
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