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openmgjbox.exe error

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Connect Customer Support Response (Nate) 10/20/2004 10:55 AM

Hello again,

If you are experiencing the openmgjbox.exe error there is a fix for it. If you are running windows updates, a recent update has caused this error and you need to go into your system and delete the download. You can do this by going into the control panel, and then add/remove programs. Then select the windows update "KB840987" and choose to remove it. Then you have to restart your computer but when you do you will be able to open Sonic Stage.

This fix is a temporary one and if the update gets downloaded again automatically you will have to go in and delete it again. When there is a permanent fix we will let you know.

If the information I have provided does not completely answer your question, please update this incident so I may be of further assistance to you.



Customer Support Representative

Sony Connect

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