Not strange, normal, there is a MDM-2 inside this unit guys. So laser power is manually adjusted with a potentiometer (RV) on the BD board, no chance to adjust it with the service menu.
If the lens is already cleaned (first basic thing to do), simply make this test : Power off/on the unit. Put your JA3ES on the side. Insert a well-working recorded MD and play it.
If the readability is clearly better (quick track access, no OPU bizarre noises, no dropouts on music), great you win a worn-out KMS-210A OPU classic symptom. Search the web.
That will not tell you if the disc a well played in back-end.
Go into service mode and do a CPLAY mode test (IN, MID and OUT) with a full well-working recorded MD, it will give you live C1 error value between 0 and 7350.
Observe values for 10 seconds in the 3 zones/areas (INSIDE, MIDDLE and OUTSIDE) and made an average.
Now power off/on the unit and do the same thing with your JA3ES on the side.
Same, observe values for 10 seconds and made an average.
With the comparison, deduce.