ColinS

Thanks S. It doesn't crash, it just complains about the invlidated DB and wants to reauthenticate it. I think you are right that this is because it's finding DRM content referenced in an old DB. I'll keep looking. using your good advice. The version I used, @ http://www.thshdwknws.net/ , like Avrin's, doesn't have the connect stuff, I believe. Colin

OK, so I've checked every single Key/value under HKLM\Software\Sony Corporation, and all paths begin with C:\, which is, of course the drive letter of this Win7 image when it has booted. Unless there are other keys/ini/data files involved? Rereading your post - yes I have just run the install. In full, I removed an old SS 3.4 (which presumably still leaves the data files behind) and the just did the install, which worked flawlessly with no errors. It now has SS 4.3.02 & OMG 5.4 All futher suggestions and help/assistance gratefully received. It must be something obvious I'm overlooking here. Colin

OK, that's something I can check. It's a definite possibility, I suppose, because there is another XP image containing SS from which this Win7 was cloned and upgraded. God thinking, I'll get back to you on this. Thanks.

Hello everyone, I need your help, becuase I must be doing so,ething wrong, but cannot as yet see what it is. I have installed the 4.3.02 version of SS in a restored machine funning Windows 7 Pro 32-bit. I do NOT need the old database or any of its contents. I would just like to start afresh. As might be expected I can't actually load SS as it appears to detect an old and invalidated database. I googled how to create a new empty one, found Avrin's post of 01 May 2010 and followed it, i.e. moved the existing .mdb and .omg files etc away from the packages directory, and hoped it would create a new one. However, it just does the same thing: gives me the 00004e2e error etc. It's as if the packages it's looking at are not where Avrin thought they would be. I must be doing something wrong. What is it? Can anyone help? It seems that Program Data\Sony Corporation\OMG Jukebox\Packages is the same location as Users\All Users\OMG Jukebox\Packages and the is also an empty Program Data\Sony Corporation\SonicStage\Packages and aProgram Data\Sony Corporation\SonicStage\Contents but the latter only has some .oma files, no .mdb Your help is appreciated