Sony Support USA

Hi LIL D 916, I’m Pat Kennedy with Sony Support USA. Some helpful information, including How To & Troubleshooting,Videos & Tutorials and News & Alerts, may be found at Sony's eSupport website @ http://esupport.sony.com/ If you are unsuccessful in locating a solution there, please call our priority service # @ 1-888-750-7669 Hours: ■Mon-Fri 8:00am-12:00am (Midnight) ET ■Sat-Sun 9:00am-8:00pm ET Thank you !

Hello mgtjr53, I'm sorry to hear about the issues your experiencing with the KDL52W5150. Have you used our troubleshooting website at http://esupport.sony.com/US/p/model-home.pl?mdl=KDL52W5150&LOC=3#/howtoTab If you can’t resolve your problem, you can email us at sonylistens@am.sony.com Please include your model#, a brief description of the product, and any contact info. I look forward in resolving this issue your Sony TV is experiencing. Thank you, Josh James Sony Support USA

Hello thinkadHi, I understand that you would like to learn more on the available features with your Sony TV. I would reccomend you use our eSupport website. The website can be viewed @ http://esupport.sony.com/US/p/select-system.pl?DIRECTOR=FAQ If you need further assistance please email sonylistens@am.sony.com Best Regards, Josh James SonySupport USA

Hello TVnewb, I see that you are having issues with your Sony TV. Have you tried http://esupport.sony.com/US/p/select-system.pl?DIRECTOR=FAQ for further assistance with your persepective model #. If you need further assistance, please email us at sonylistens@am.sony.com Best Regards, Josh James SonySupport USA

Hello Triger1031, We work for Sony Electronics Inc. here in the United States and as such are not familiar with the processes and procedures for Sony in other countries/regions. We only provide information and support for Sony's products manufactured for sale and use here in the United States. Sony in each country/region is responsible for the design, manufacture, sales, service and support of their own products. Please visit http://www.sony.net/SonyInfo/SupportAll/ to further assist you. Best Regards, Josh James SonySupport USA

Hello Gregavi, I'm sorry to hear that you are having troubles with your Sony TV. Have you tried Sony's eSupport? Please visit this site for more info @ http://esupport.sony...pl?DIRECTOR=FAQ Please email sonylistens@am.sony.com if you have any further questions. Best Regards, Josh James SonySupport USA

Hi jorgey, please call our Priority Service @ 239-768-7669 or Toll Free Service: 1-888-476-6972 Hours: English: 24 hours x 7 days a week They will be able to assist you with some troubleshooting and if service is required they can assist you with those options as well. Thanks, Scott Fuentes

@Newbie, Hello...I'm Pat with Sonylistens. At your convenience, please visit this link: http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C253482&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=463926925&stateId=1 0 463928697 Also, some helpful information, including How To & Troubleshooting, Drivers & Software, Manuals, Specs & Warranty, Videos & Tutorials, News & Alerts, even Services & Repair, where you can setup a repair (if required), may be found at Sony's eSupport website @ http://esupport.sony.com/. If you are unsuccessful in locating a solution there, please call our priority service # @ 1-888-750-7669 Hours: ■Mon-Fri 8:00am-12:00am (Midnight) ET ■Sat-Sun 9:00am-8:00pm ET Thanks