Yes, I am from Europe (UK) and purchased my player here - hence the source of my problem, it would seem. Looking at the thread adjacent to this (Will there be new firmware for the E-005?) it would appear that this is a common gripe though I cannot foresee Sony ever going against EU legislation. Just one thought, though, from someone who is completely non-technical - is the volume limitation feature activated and managed from within the firmware? If so, would it be possible to reload the unit with firmware downloaded from a non-European Sony website, e.g. the USA one, and solve the problem that way?