I have two Sony walkman mp3 players. Both received for Christmas presents. One me, one husbands. Have been transfering music onto both. Now today. Sonicstage will not recognize the device? When I transfer music I only have the option to make CD. Both are registered and pluged into usb port directly on registered CP. Tried 2 different usb ports. Any suggestions. ??? The sound is great on these mp3's , but the software leaves much to be desired. I feel like I have to jump thru hoops to get music on my mp3!!! Any help would be appreciated. Thanks, Deb