Hi everybody,
I recently bought a JA-555ES but unfortunately it arrived broken. Most probably rough handling by post office and too little padding in the box. When I plug the mains cable to the wall I can hear 2 relay-like clicks from the unit but then nothing. Its dead and unresponsive (no lights, no display, no reaction to buttons or remote). It does get warm though.
I called Sony cervice center and they were not sure if they can still get parts for it. The tech didn't recognize the model and didn't find it in his computer so he asked me to bring it in and then they can check the unit and parts availability. But, I don't know if I should bother as I do have an option to return it. Do you know if parts are still available today? And what is the likelyhood to get something like this fixed?
Thanks,
Tony