thanks for not telling me you moved it lol anyway, as i said, i have tried everything this forum has to offer in terms of recognition issues, i have tried a new version of ss, updating drivers, sptd [the first thing i tried] and windows doesnt recognise it, only ss did when i managed to transfer songs [i have only managed twice and both were on xmas day] since then, it has refused to recognise it. i have tried resetting it, ive tried formatting it from THE PLAYER twice as, like i said before, nothing else would recognise it. im left with no options regarding in saving this mp3 player, no one seems to have an answer o.O one more thing, this player cannot be formatted with windows. the only way to transfer songs is sonicstage or the user made alternative [forgot the name] and i have tried that one too help