Bugsey

The Sony TV 55x8509, has Bluetooth, the Sony Sound Bar has Bluetooth, but they wont pair up, although my IPhone pairs with the Sound Bar when trying to pair the TV and the Sound Bar together, the repair engineer sent by John Lewis reckons they aren't compatible with each other, can anyone throw some light on this ?, or am I being fobbed off ? I find his comments strange when both products are by Sony and both have Bluetooth and yet the engineer says they wont pair up. Any advice would be appreciated. I am new to these forums therefore I hope I am in the right section, if not could I be pointed in the right direction please.