Liz

thanks for the reply phillipe, but I managed to sort it after I posted the request .... amazing what happens when you use a decent usb cable only problem now is because it's a fresh install of the program on the laptop (first time using it for the NW because I didn't think it would work) I have to reformat the unit and loose all the stuff on it (9gb ISH) nightmare

evening all .. im looking for help Ihave recently dug out my old NW-HD5 walkman and am amazed that it still works after all these years , but ive hit a snag ...a: i cant get it to be seen by my laptop and b: i cant use sonic stage anymore for music transfers {which is why im here} ive downloaded the 4.3 program above and installed it and it opens, but when i try to connect my unit the screen just says 'connecting to pc' and doesnt recognise it as though its not there can someone give me a pointer please? im so hopeing to get it working properly .. the best mp3 player ive ever bought !!!!!