godsmack

I uninstalled SS4.3 and followed the removal instructions given in the forums,and then installed SS4.2 but i'm still getting the blue screen. Is there any solution to this?

Ok but isn't there any other solution? What drivers does SS use? Maybe i can run driververifier and see if that's the problem

I'm having Win XP SP2 and kaspersky internet security(7.0) I'm running Sonicstage 4.3(the latest) and own a NW-E015f. Every time i transfer songs to the device, I either get a blue screen during the transfer or after it. So i can hardly transfer any songs to my player. It's really frustrating.There is no driver mentioned on the screen, just an error code and it's different every time. I'm able to transfer with ML_Sony using winamp but i want to use sonicstage. Any suggestions?