Had this device for about 2 weeks now, upgraded from a NW-E507. I think some of the problems i'm having may be to do with the software (Connect / SonicStage) Okay. I put around 1gig of music on my player using Connect without a problem. Since then Connect refuses to put anymore tracks on and says " ERROR " everytime i try to put a track on. Because of this i've started to use SonicStage. 1. The first problem is that when i go into the menu and select " Artist, Album or Genre ". I just get a list of " Unknown " and it won't display any information, although all my music is labelled correctly with all necessary information input. 2. The second problem is that when i go into the menu and select " release year, favourite 100 or recent transfers ", i get an error message saying " function limited " 3. The last problem i have, is that when i go into the " function menu ", i cant select intelligent shuffle anymore. It appears to be grayed out and is not selectable. Sorry if any of these points have been covered before, or mentioned elsewhere in the forums but this is really starting to bug me now. I have the latest versions of connect/sonicstage and have installed the latest firmware. Hope someone can help/advise. Thanks.