After a very frustrating night with Connect trying to load songs to the NW1000, I decided to try SS3.3 It recognises the device, but wont transfer songs to it, it saya hard disk full. None of cof connect is running in the background. The NW has the firmware update and was formated in connect. Its properties are listed as 0 free, 0 used!!! Can anyone think of a reason why I cannot use ss3.3 and my nw1000? Thanks. Strangely, this morning. I closed down all ss background tasks, moved the usb from the hub to the pc direct, allowed the transfer to convert all tracks and connect worked fine, no errors or lockups.