Hi there, Not sure whether this is the right place to ask this, but I can not find where this is or where it's been handled before!? Anyway, I got a serious problem which bothers me and I was wondering whether you could help me? I am using a Sony Vaio VGN-AR41L laptop with Windows Vista and SonicStage 4.3. Everytime I try to connect my NW-A1200 via USB it starts SonicStage. The problem is that SonicStage starts, but it says "The connection between the device and the computer is unstable. Disconnect and reconnect them. If you connect the device to a different USB port and the device is still not recognised, delete all tracks on the device by clicking 'Controls' selecting 'Device/Media' and then selecting 'Delete all tracks". I have tried to connect the device to all two USB ports and also deleting all tracks, but it still won't be recognised!! Luckly I still had my other Fijitsu laptop with Windows XP and it worked well. But now I have sold that laptop. Can someone please help me with this? I am getting tired of the old songs I have and I just want it to work otherwise what's the point? I am looking forward to one's reply! Thanks!