snowy999

Same problem here, but with a NW A3000. Never dropped it, had it about 4 months, and it's doing the spinning CD trick as well. Resets do not fix the problem, and my pc does not recognise anything connected either. Since I can't enter the menu, I can't even initialize the HD. Apart from sending it back to Sony central service, any other suggestions??

Sorry I stand corrected it does have a replaceable battery! I got my information from asking the staff in the Sony Centre on Tottenham Court Road in London. The only reason I asked was because I couldn't see a way of opening the case. The screw is in fact hidden behind a small circular plate on the back thay you remove with a pair of tweezers.

Just thought I'd add my opinion. My NW HD5 stopped working so Sony replaced it with the A3000. However whereas the HD5 was small, had an easily replaceable battery, and came with a soft cover, the A3000 is big, does not have an easily replaceable battery (i assume you have to send it in to Sony just like the ipod to Apple), comes with no cover, even though it can very easily be scratched, and comes with sony CONNECT software, which I could spend the whole of this email complaining about, but I believe there are enough posts in this forum explaining just how very bad it is. Aparently Sony thinks this is a step forward in MP3 dominance, hmmmm! The sound is good, but I don't feel it goes loud enough, especially when in the vicinity of heavy traffic, even after disabling the volume delimiter. Features are good, but speed of scrolling through the menu-ie track back to album, back to artist, back to main I find particularly slow. The worst thing I find (apart from 'CONNECT') is the fact that once you transfer your tracks over to your A3000 you cannot transfer them back. I tend to delete my music from my PC once they're on my MP3 (they take alot of room), trouble is now you can't get them back, using file explorer to browse the A3000 just shows a load of files with OMG numbers! Personally I wouldn't buy another, Sonic Stage was bad until the 3 series came out, Connect is even worse, it is slow (using a 2.4 P4 with 512 ram), does crash, and should never have been release without prior extensive testing.