It works well (i'm no apple fan, but it does what it says on the tin), although I have a few grips with itunes: 1, album art doesn't appear on the walkman unless you manually add it (ie get album cover art option doesn't save it in to the file). 2, ripped folder arrangement, although I've become savvy to it now and make sure the album/artist names are identical for each track before ripping. 3, all the extra software installed, apple update, quicktime, bonjour. I must have a look to see how to slim down itunes to the bear essentials. Outstanding issues: playlists- my missus has a A81x and complains she can't have play lists video- a definitive conversion guide. When the missus is away next week I'll write up an iTunes guide, I think it could help some ex ipod owners transfer to sony! On the A82x front, i think it sounds fuller than the previous A8xx series. Just my humble opinion though!