well i looked at the pdf that came with the disk, and my word, that thing on the back, would it come off, no, i mean, its like its being held by a bunch of really small people holding on for there lives, anyway since i cant take it apart ive given up on that idea, lol so i shal be making a relative take this one back and getting a new one, thats if they dont get sick of seeing her what i shal do differntly this time, i shal make sure they ask to see if they have any silicon cases, i have looked online for them and they look nice and would keep the dust away from the buttons (which to my best guess is how the dust is getting in there) if they dont ahve any, i shal not be touching it till i get one online and it comes im really disapointed as to how this has worked out, its a shame really, everything else ive bought from sony has worked perfectly fine (ps2, t610, k700i) and worst of all, im gonna have to spend a few hours putting music back on that thing through connect