Hi Again, I have just installed sonic stage alongside connect. I transferred all my albums onto the player with Sonic Stage, after transfer I was told that to use compatable software but all of the albums seemed to transfer fine. All the tracks I was having problems with are now fine. To enable the player functions not supported by sonic stage I then disconnected the player and closed down sonic stage. I then loaded connect player cleared the library and then re-connected the player. I then pressed sync. After the sync had completed I disconnected the player and the majority of un-supported options i.e. the various shuffles and favourites are now working. The only option not working seems to be the artist link, but I have never seen this work even when I just used connect player..... So, if you are having problems with connect, transfer your songs using sonic stage and then run connect and sync your device to enable the extra functions....please let me know if you have found this useful.... Ta,