I got my e505 for Christmas, and I think my brother bought it only a couple weeks earlier. I didn't touch any of the settings and this only started to happen two weeks ago, and I experienced no problems with it for about a month. I don't think I touched the shuttle beacuse this will happen whether or not I'm listening to song 200 or 5. Plus, If I'm listening to it and the song cuts off, it will go to the volume setting 25, even if I'm on the volume 9 before my track gets cut off. I might just go and exchange it ;_; Do you think if I erase everything off of it and press the reset button and then reload everything again, will it solve this problem?