Thanks, I have followed the steps on the FAQ's page, I can now copy CD's However, next problem I have encountered is that the error message "The connected ATRAC device cannot be used with the currently installed Sonicstage, to use with currently installed Sonicstage, you must delete all the tracks in the ATRAC audio device or initialize the hard disk of the ATRAC audio device" I have initialized the player, but still get the same error message. I am using XP Home, with Sonicstage 3.3 and a new NW-HD1 player which my PC recognises OK when I connect it. Again, any advice is very welcome.