Hello I came on this forum to find an answer to that question do have you had any luck. I got an NW A-1000 3 weeks ago. Haven't had dreadful problems with Connect - just very slow but I have got 5 year old PC. But I have never suceeded in getting Gracenote to work. It won't let me register, I get teh "CDDB not found" screen I contacted Sony who sho sent me a link to a patch and suggested I disable my firewall!!! I did that just for the time it took to test Gracente - no joy. They now tell me to 'contact my PC manufacturer! Till then I had used Windows Media Player and it always got CD info. So have you got any more anweres?