raymcc85

I in advertantly downloaded the same song twice from the Sony connect store and now I get an error message saying I don't have permission to transfer the song to my minidisc player. Apparently a number of people have this problem as there is a "solution" on the help knowledge base: IQ Knowledge Base Article ID 352312 Re-downloading a track resets the license rights of both tracks to have 0 burn or transfer rights on either song. SOLUTION: If the license rights have been reset to 0 for tracks that have been downloaded from the ConnectTM Music Store, please contact Customer Support. I have contacted customer support but they have yet to contact me (customer support, btw is all via e-mail which to me is WORST kind of support, it very frustrating waiting). It seems this problem should be cleared up immediately. I think it's unacceptable to buy an album and then not have access to it (or worse, to have sony tell me that the only solution is to e-mail customer support and wait for them to fix my problem). Anyone else have this problem? I read a review in USA TODAY (not too favorable) where the writer specifically mentions this problem. Any solutions? Comments?

Can I put all my music on one external hard drive and then check out music to my MZ-NE40 from two separate computers? Will the music be seen by Sonic Stage or only that which has been converted on that machine? Hijinx, work-arounds, or code are not preferred. Thanks! -r