Yes FFDSHOW was the problem. From my limited knowledge it seems SS uses the fraunhoffer codec for decoding to convert to atrac as I fiddled with all the codec things for a while and FFDSHOW makes another codec the default or something for decoding. Now I am even more annoyed as FFDSHOW was the resolution to other vid encoding problems I had. I suppose I can just install it when needed now. Thanks for the help though. Its such a downer having such a great piece of hardware hamstrung by poor software. Another super irritating problem I have had that I havent looked into properly yet is at a gig in NYC I recorded the gig onto my only Hi-MD disc, and when the wav conversion software came out I tried to bounce it into my pc it started complaining about rights and wouldnt transfer it. Tracks originated from another computer. This is not true the tracks were recorded from the mixing desk on the line-in and I have never uploaded them to any pc. I find that insulting as it is my music and the primary reason I bought the unit. And I could get money from a record company for the recording for release so I want the highest quality possible. I suppose I can look at realtime recording software for my pc but again it is a waste of time and money to make up for the shortcomings of SONY. And why does it take going to this (great) forum to find decent support? Surely a company of SONY's standing could offer a decent support route?? Or pay the people who run this forum for their great support.