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SJames5848

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  1. I was very happy to see the listing on etronics two weeks ago. But, knowing the general differences in the Japan and US versions, I decided to find out for sure what the etronics version came with. I wrote several emails to the customer service center. I was told that the descriptions were read from the box but they were out right now and couldn't check. I thought this odd since the site said they were still in stock so, I bit the bullet and paid the long distance charge to talk to someone over the phone. The sales person said that yes, they were in stock, five minutes from me receiving the email that they were out. He also said that they were not allowed to go down to the warehouse and look at the boxes (that sounds like a load of crap to me). He then told me that the descriptions were from the Sony site. I told him that the Sony site does not currently offer the RH10 and that the manual under the support section does not list the backlit lcd remote or charging stand. He checked with their archived listing and sure enough, those accessories weren't listed there either. He told me he would send a message to have the website description changed. That was over a week ago and it still reads the same. If anyone wants help in their complaint, let me know, I have saved my emails.
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