Hi Guys, New to the forum, so sorry if I'm re-posting the same topic that has already been posted. Basically I'm pretty peed off with my connect player software. I'll give you the story... then you'll understand where I'm coming from and may be able to help me. Once upon a time, I had the Sony NW-HD3, using Sonicstage, and was really happy with the way it all worked, the software was perfect, as was the Walkman. Then my younger brother got the NW-A1000 as a gift and used sonicstage to transfer songs to it, again, all was well and I was happy with how it was going. By this point I had built up my Library from all my CD's and had around 4000 songs on my Sonicstage Program and It was perfectly stable and I suffered no problems with the program crashing or anything of the sort. Then I broke my NW-HD3 and it's away back for repair (now on it's second time as they didn't sort the problem first time) however that's another rant... I've now got an NW-A3000, the unit is the finest Walkman/MP3 player on the market, however Connect player lets the side down greatly. Firstly I followed the instructions on transferring from Sonicstage to Connect. It all appeared to work well to start with. And then problems started to occurr as more and more songs were on it. I now have 4800 songs in Connect player, but it once came on the screen saying that the playlist would have to be reformatted (or something along those lines, it took all the songs out and put them back in again anyway) So, after battling to get Connect player to actually transfer all the songs to my walkman (eventually had to do them 100 at a time) I'm finding some serious problems with using it. Now when I download a song and import it to Connect player it sometimes works, sometimes not, and then when trying to transfer that song to my walkman it displays on the information bar in the bottom right of the screen " Skipping - File Failed To Import" and yet sometimes the song is actually transferred to my walkman. When opening Connect Player I'm also having problems, the last few times I've tried shutting down and restarting computer to ensure that it's not because I'm running too many programs etc and the computer can't cope with it (even though I severely doubt it since this is the New Sony Vaio we got at Christmas) however, opening Connect Player from a newly restarted computer takes around 15 minutes, it seems to take an insane amount of time "Initializing Library" These are not my only problems, doing virtually anything, renaming songs is a nightmare as it takes forever to select the song, then after re typing the correct artist info etc, it takes another very long time to do anything after that, always has the cursor with the egg timer displayed. One thing I'm wondering about is in the bottom corner it always appears to be updating artist links and always has been, could this be what is causing it to run slowly? Somehow I don't think so. I phoned the number on the Sony Website, and helf to speak to an operator who didn't for a start appear to want to take the time to listen to my problem, and then appeared to be able to offer me very little help other than to revert back to Sonicstage. I don't particularly want to do this though as some if you will know I will then lose some functions on my walkman. We have always had Sony stuff in the House, Stereo's, Televisions, DVD Players/Recorders VHS Players, Hi8 Players, Minidisc Systems, Camcorders the car is fully kitted out with a Sony X-Plod Stereo System, Amps, speakers, sub-woofer and head unit all made by Sony..... the list goes on, we have always had great faith and belief in Sony's equipment and have had very little trouble with it, which makes me think that Sony have drafted the production of Connect Player out to some-one else who to be fair has made a balls up of it. Given that Sonicstage was so good. Any help appreciated, I know I'm not the only one having problems with it. John