hi, I was just about to put my NWA3000 on ebay after having it two weeks then I found this forum. Its fantastic, some really helpful stuff here and has made me think maybe i may be able to turn things around after all. Firstly, I cannot use connect so I'm stuck with sonicstage. Is that the best one to use? I'm completely exasperated with the software and its basic lack of functionality. for example how can I edit playlists? Secondly, I understand my files are being transferred at at measly 64kb. how can I change that? also does this impact on the overall battery size and HDD volume? Once again, great forum - very helpful. I'm really glad to see a bunch of knowledgeable people sharing ideas on a fantastic MP3 player with disasterous software.