I am having the same problem. Sorry that this post is so long Im just at the end of my tether. I purchased a sony md walkman MZ NH1 last week so I can record my vocalists accapellas onto it and then transfer the recording to my laptop to build a tune around the recording. The recorder came with Sonic stage 2 software which allowed me to transfer my audio recordings to my pc but did not enable me to burn them to a cd. When I contacted Sony they were as much help as a chocolate t pot and told me I needed to download the Wav conversion file, which i did on a seperate computer as my laptop does not go onto the internet for security reasons. I then tried to install the conversion program on my laptop to find I needed a version of ss higher than 2.1. So I got back onto Sony who told me to download the free upgrade version on their site. Unfortunately that isnt possible as my laptop is not on the internet, I asked if I could buy a more recent version and after several more calls they offered me SS version 1.5????????????????? Then after stumbling around the internet for a bit I discovered this great forum and downloaded SS version 3.1. After a bit of jiggery pockery I installed it and pluged in my MD recorder and although my PC recognises it as a drive SS appears to be ignoring it !!!! I know you have told roryok to SS 3.2 but I cant as Im not on the net!!!!!!!!!! AAAAAARRGGHGHGH !!!! Incidently the files I transfered from the player before I upgraded can now be burned to cd!!!! Sods Law Please help.