beebob

hi all, i bought the NW-A1000 back in Jan 06 and was very happy with it, however for no reason that i can think of it does not startup and gets locked on the "enjoy your music, enjoy your life screen" and stays like this until been reset. I was looking for a soultion to the problem? I have pressed the reset button numerous times and it doe nothing to fix the problem. I have also tried to perform a update to the firmware but my computer does not detect the player as it gets stuck on the screen still. any ideas on how to fix it would be great thanks for your time rob