Hey guys. I know this has been covered somewhat in other posts but my situation is somewhat different. I have the Sony walkman MZ-RH10 and used to be able to transfer tracks to it just fine via sonicstage 3.0. I recently upgraded to SS 4.0 CP and now after SS converts my WMA or MP3 files to ATRAC, it just freezes up while trying to transfer them to my portable. I've contacted Sony 3 times about this and they just keep giving me half-ass automated replies that don't help me out one bit. Some support they got there. Anyway, I tried uninstalling everything, including the drivers, sony files/folders, registry keys and emptying the recycle bin to no avail several times. I also tried versions 3.0, 3.4 and 4.0 again. Still no luck. What a pain! I don't know who designed their crappy software but they oughta be bitch-slapped! Any ideas other than a complete reinstall of Win Xp would be much appreciated.