Well I went and did something stupid! I have a NW-HD3 walkman and have it filled up to the 20gig limit. Although Sonicstage never gave me as many headaches as others complain about, I still thought it would make 'sense' to upgrade to 3.3 as I thought it would maybe be faster. So I went to download.com, downloaded the latest version (it was actually 4.0) and then the program said it the atrac device could not be used with this version of Sonicstage. d'oh! So I uninstalled and reinstalled 2.3. Problem solved, right? Wrong! Now version 2.3 won't recognize my walkman. I keep getting this message: "The Atrac Device cannot not be used with this version of Sonicstage" I don't understand what went wrong. If 2.3 worked before, it should work now, but it doesn't. At worse, I could delete my walkman, install 4.0 and re-populate it. But it's summer, I don't have that much time...I just want to add a few cd's I bought! Any advice out there?? Thanks for reading and replying if you can help.