hidagu

I tried the System Restore, but the drive is always in "offline" mode so that I don't have a good restore point to use. It has a message as following: Changes made to drives E:\ after this point cannot be reversed because the drive was either excluded from System Restore monitoring, or was turned off or removed. SSAAD.EXE seems not to be the cause of the problem. I removed it and the problem still exists. I was not able to tell if the disc spinning (I will try harder again). BIOS is able to detect the drive as Primary Slave, just that Windows is not able to detect it at bootup. Something stops it from detecting those plug'Nplay devices? I tried unplugging/reseating of the power and interface cables as well as set the jumper to 'Slave' or 'Cable Select' mode, but none of them make difference. When Device Manager discovers the drive after I force it to "scan for hardware change" the drive is healthy and has no Warning or is disabled. BIOS detects the drive. It is Windows that seems to be "prevented" from detecting these devices. I set the drive to either "Slave" or "Cable Select" with jumper settings, but none of them make difference. How do I find out if Windows is prevented from detecting this device?

I did. I first uninstalled SS3.0 and found the problem doesn't go away. Then I tried installing SS3.4 and the problem still exists. One thing I didn't pay attention is that I only uninstalled SS, I forgot to check if I need to unistall MD simple burner, or anything else. I will try those at home tonight.

Disk Management doesn't show the 2nd disk. I have to go to "Device Manager" and right click on "Disk drives" to "scan for hardware changes" to make my 2nd drive appearing. Then in "Disk Managment" screen it will show my 2nd disk and report that the disk is healthy and correct drive letter are assigned. I will disable Ssaad.exe to test if it is the cause of the problem. The jumpers were set correctly to be primary slave. The drive worked for the last nine months since I added it to my system until I installed SonicStage.

I tried that for a couple of times, but no luck!

I just purchased MZ-RH910 and installed accompanying SonicStage 3.0 software on my Windows XP system. However after I reboot the system, my computer can not recognize my second hard disk. I have to run "Add Hardware" wizard or "Device Manager" to force Windows to find the drive. The device troubleshooter shows that the drive works properly. Unstalling the software doesn't restore my system back. What should I do to recover my system? Thanks.