d_luxe

thanks...the problem is i paid by cash.. if the product does come back as "not been dropped" and the shop pulls out the trick in your second paragraph, i have arranged for the local trading standard agency (customer direct) to help me. sony told me yesterday that the shop has sent the unit to a sony authorised repair centre which does not deal with minidisc players..this shop is sooooooododge and unreliable. they also told me none of their sony portable audio products come sealed... London shoppers beware~ as for me...i think i'll just have to wait for a bit and see how it goes. thanks all for your inputs and have a good xmas!

thanks man i did check out that page and it says "If a consumer chooses to request a repair or replacement, then for the first six months after purchase it will be for the retailer to prove the goods did conform to contract (e.g. were not inherently faulty)". i guess this means if the shop wants to do this by sending the unit to sony for a check-up, i have to give them that 'right'. then again, it also says "In such a case, the retailer will either accept there was an inherent fault, and will offer a remedy, or he will dispute that it was inherently flawed. If the latter, when he inspects the product to analyse the cause, he may, for example, point out impact damage or stains that would be consistent with it having been mistreated in such a way as to bring about the fault." There's no stains, scratches or any other mark on the machine but the shop is being shitty saying that because there's a gap along the edge of the opening bit, they have to assume it was dropped. as i said before, if the shop decides to be this shitty and insists to have it checked out (even though it is obvious the machine hadn;t been dropped) i can;t deny them that. for the above reasons, i've decided to just leave it till it comes back from sony to the shop, but in the meanwhile i'm gonna keep in touch with sony to make sure the shop is actually sending the unit to them, and to prevent any other dodgey stuff...just can;t trust this shop. please let me know anyone if you think otherwise. thanks all for the input!

thanks all for the replies again. called sony up yesterday before going to the shop..they said because all sony products come with a 7 day promise, i am entitled to an exchange unless there are any marks or scratches that suggest i dropped it. when i got to the shop they denied me this saying they'll only do that if sony gives them a written notice to do so. they said for all they know, i dropped it and the fault is not a manufacturer's fault. so i got sony on the phone, and when i told them i was actually at the shop and that i needed someone to talk to the shop guys, they made me wait. after a long while waiting some manager guy came on and said the best way was to let the shop have it their way cos they're being difficult, and because the shop will be proven wrong anyway. i feel i was fooled around cos sony told me one thing which led me to go to the shop, then told me the other when i called them from the shop so they won't get involved. why do i have to wait till after christmas to use something i;ve already paid for..? the shop is insisting that the gap along the lid/silver lining could have been caused by dropping, but can they say that when there's not a single scratch, dent or any other mark on the machine? customer direct (trading standard agency) told me the shop is entitled to check that i didn't damage it. feel stuck cos sony and the shop are just trinna cover their asses.. shall i sony again, or their london hq?

thanks all for the replies. one mistake i made..the battery was not inside the machine, it was just nearly fully charged.(still suspicious..together with the date being set). anyway, took it back to the store on tottenham court road..this is what happened as soon as i mentioned that i was not satisfied with the machine and showed them the buttons, the guy said he thinks there's nothing wrong with it. then he looked at the reciept and said the machine i brought wasn't the one they gave me. he seemed a little confused for a bit but realised the guy had written the wrong number from the back of the box.. i asked him to pull out the one on display and it was obvious when compared that mine had a problem. he actually even noticed that the gap between the silver lining above the display and the edge of the opening lid seemed too big. it was about 2mm wide. told them i hadn't used it, brought it back as opened, but they said all they could do was send it off to sony. was told it seemed it may have been dropped, implying i may have dropped it myself...that sony technicians would be able to tell if it was a fault from the manufacturer's side in which case they would repair or replace it, and if sony decides it was dropped (by me...which didn't happen) they won't. i told them again i had hardly touched it, let alone drop it..it was my word against their's and they said again that they have to send it to sony for them to have a look at it. i'd be fine if everything goes smoothly from now on, but still, it may be a previously opened one, or something else that's shady..and i'd be fuming if sony said it was dropped or damaged after manufacture, in which case the shop is obviously going to say they have no fault and say that i must have damaged it in the 4 days since i bought it. i guess its my fault for not oening it at the shop when i bought it, but is this the way they should handle problems like this? shall i call sony? has anybody else experienced this kinda trouble, and have a solution? has anyone had a problem with the particular shop (hifi surplus store, its the first store on the right as you walk from tottenham court road station towards goodge st, warren st). i don't feel comfortable with what's happened and now i have to wait weeks for sony to have a look at the machine. again, thanks all for your replies!!just really wanna record my first himd and enjoy some good tunes hope all of you are enjoying your rh1s without problems~and for those in london hope some of you enjoyed enemey of the state and thomas crown affair on channel 5&bbc1..the sting song at the end of thomas crown (windmills of your mind) is a song i soooo wanna put on himd. thanks for reading all d

i've taken off the protective seal from the screen on the machine, but they can't refuse me exchange for just that right..? just can't be bothered to send it to sony..its long~! oh and this ship takes 15% handling charge for refunds AND EXCHANGE it says on the receipt. will be vexed if they try to take 5% fot this. i just noticed another thing..on the machine when the display is on, the edges of the dispay board inside light up..so i can actually see two boards instead of just what is being displayed. well that aside, im just bothered about the two buttons and the fact that it wasn't sealed.. anyway, thanks guys..i hope u understand the paranoia surrounding newly bought gizmo. will go sometime tomorrow and talk to them. have a good day all >_<

qs for rh1 users~ bought one at last..but seems a little faulty. the play button on the machine seems tilted left.. the display button on the machine needs to be pressed real hard to operate. are all rh1s like that or is mine a quality control failure..? stupidly, i didn't open and check the item at the shop. oh, and my box wan't "sticker-sealed", the battery was in the machine and nearly fully charged and the date and time was already set. just wanna know if you guys' rh1s came like that. will post pics and details (where&how much)of it (and mostly the new bose earphones i bought with it) once exchanged. thanks all

thanks to all the above guys!..really, thanks for the info & advice. and MDCF itself is so helpful and fun >< sorry for being dumb (my endless questions must make u fume), but is there any difference between a "normal" black rh1 and the japan sony style limited edition black rh1...apart from the volume limitation? i just wanted to know before i go and buy the pretty thing tomorrow. thanks for the help again. ..oh, anyone recommend real bassy earphones yet? have a good day all ps. found a random md player at home.looks kinda nice and it doesn't seem to be in the gallery. will put it up in a min so have a look!

sorry bout posting on the wrong place and cheers thanks for the reply. i think i'll go for the rh1 as it seems worth the extra money over the 700. (everyone's praising it so much) my friend told me i might find a good price at gultronics on tottenham ct.rd so i'm gonna check them out. meanwhile, found some on ebay $300~370.00 is the lower region of $300 a good target price? some dude's put up a few for sale...and here's the link for one which is priced around $2600!! http://cgi.ebay.co.uk/Sony-MZ-RH1-B-JE-LIM...VQQcmdZViewItem is he insane or is their something real special about jap editions? anyhow, i checked out on the web all the earphones you listed and today went to a shop to try a couple.. they said i can't try any of them out..so i thought i'll just buy a pair you (and others) most recommend. i don;t mind spending on earphones cos i do have sensitive hearing, but i'm no professional musician or audiophile. i will be doing some live recordings and singing demos with the rh1 though,, and i definitely need good bass. for reference, the last pair i really enjoyed with my cd player (and lost with it) was sony mdr ex90 (lp or s something...i can;t remember)..they looked sweet too. i'm embarrased to say though i never diverged away from sony products, and i want to try other brands which i hear are better..just dunno which ones are for what purpose. can't wait to get my hands on the rh1.. >_< its been so long since i last owned an md..miss the old days .was so much fun fiddling around with the discs and labelling them hehe thinkin bout going crazy and buying an e10 as well and two pairs of earphones anyway, sorry all.. shall stop drooling on (will be like this till i actually get everything..) have a good day!!

hi to all md aficionados i'm a new member of this site and i'm glad (and surprised) that the md format still seems to have a strong following! i have not used md since the late 90s..the recording was just too tedious. i've recently grown tired of the poor sound quality of mp3 players, and happened to come across the rh1 on the sony website. i was also interested because i want to start recording some demos and live sessions. (is the recording quality really cd quality good???) i was planning on buying it this week, but wanted to ask you guys a few questions. 1. are there any other significant himd recorders due for release anytime soon? are they likely to be better than the rh1? although the rh1 seems to hit all the right spots.. 2.i'm in the uk, and i've read somewhere that european models are differnt to the japanese models, ie the volume may be limited. is this true and if so, is japanese import the only way to avoid this? 3. can anyone recommend me a good shop to buy the rh1 (or any other that may be suggested) on tottenham court road or anywhere in central london please? 4.also, i'm thinking of buying an e10 (cos it looks so damn good)..will it play himds? 5. finally, can you recommend some good earphones please. apologies for the long thread and many questions. i'd be more than grateful for your advice!!!thanks