Nh1 "cannot Record Or Play"

[Justin42]

I just got my NH1 a few days ago and have been experimenting with it to determine what exactly it can do, what Soundstage can do, etc. The first thing I did was rip a bunch of CDs to it and have been listening to them for a few days. I decided today that I wanted to change some CDs around and had to make some room. (I am using the HiMD disc that came with the unit)

I went in to delete them via SonicStage, and after deleting from 5-10 tracks successfully, I would go to delete a song and could hear the NH1 making noises like seek errors or the like (constant grinding) and the status bar never moved. The first time this happened, things eventually cleared up, and the disc seemed to have not deleted the last song I tried to wipe but had everything else. I noticed the battery seemed a bit low so I just recharged it for about 2 hours.

Now, I tried to start deleting more songs, it did the same thing after about 5 songs (constant seeks, etc). Then, SonicStage did a full on crash (OMGJukebox.exe has caused an error and must be closed), I saw "DL-READ" flash a few times on the NH1, and now am getting the dreaded "Cannot record or play" error on the disc.

I am using SonicStage 2.3, Windows XP SP2, and am completely up to date with Windows patches.

Now, my concern is-- if I can't just do simple housekeeping.. what is going on? I don't think I restarted my computer after the first problem which may have been a dumb thing to not do. But the fact I can't even delete a few songs off the player without choking it up seems a bit unnerving.

Am I just unlucky? I know SonicStage has a bad reputation, but is it THIS bad? Any ideas why this was freaking out? This disc literally was brand new with my NH1, I did one set of rips to it (using SimpleBurner) a few days ago, sent everything in HiSP mode, and this is the first time I've tried to manipulate through SonicStage. Should I just manipulate through the player itself next time? Am I just setting myself up for heartache???

I really like the NH1 and so many things it can do, but I'd really like it to function at least a part-time high-quality portable music player....

Edited January 18, 2005 by Justin42

[dex Otaku]

This sounds like it might be a hardware problem.

Note that when the player is plugged in VIA USB, it gets its power from USB. Dead batteries should not affect its usage this way.

I would try another disc if I were you. If you can't get another HiMD disc, trying an MD74 or MD80 is just as good an idea.

If it has the same problem with other discs, I'd look at warranty service or replacement.

This is not normal behaviour for SS.

[Christopher]

You did try formatting the disc via the unit, right? Additionally, are you plugged into a USB hub?

[Justin42]

Thanks for the replies.

I was able to get the disc going again through the unit (I didn't specifically tell it to format, but it asked if I wanted to prepare the disc for audio or something like that [sorry, it was late, didn't write it down]). After that it worked fine. I transferred a bunch of stuff over via SimpleBurner again and all is fine.

It's not plugged into a hub, but it was in via my front USB port.. I plugged it in via the back ports for now, I'll have to set up a 74 minute MD to be a sacrificial lamb tonight and see what happens if I try to push it a bit.

I'm glad to hear this isn't a common SoundStage problem, at least....