DannyB76 Posted February 10, 2005 Report Share Posted February 10, 2005 I recently bought a NW-HD3 MP3 player, which comes with sonic stage 2.3.Once i install SS and i try to run it, it says "Updating SonicStage Database, Please Restart SonicStage After The Updating Has Completed" and then does nothing. I have seen others with the same problem but they were updating from an older version and solved their problems by going back to the older version.Now, obviously i cannot as the original version i got was 2.3, so i was wondering if there are any other solutions to this problem or any specific reasons it wont run.Is there anything i am leaving out or overlooking?Any help would be appreciatedThanks, Danny Quote Link to comment Share on other sites More sharing options...
Christopher Posted February 10, 2005 Report Share Posted February 10, 2005 Welcome.. try reinstalling via the directions in the FAQ found at the top of this forum. Quote Link to comment Share on other sites More sharing options...
DannyB76 Posted February 10, 2005 Author Report Share Posted February 10, 2005 tried that.also it installs onto my laptop fine, and runs ok, but on my main pc, i get that message, i don't have a clue why..? Quote Link to comment Share on other sites More sharing options...
Christopher Posted February 11, 2005 Report Share Posted February 11, 2005 What operating system do you have?fill out this: http://forums.minidisc.org/index.php?showtopic=8027 and paste it here.. Quote Link to comment Share on other sites More sharing options...
superflyalive Posted February 12, 2005 Report Share Posted February 12, 2005 There are at least 2 other postings on this issue. I am also experiencing this problem. I have found references back to about October 2004. I have been dealing with Canadian and US tech support. US support has been better. Canadian support suggested using Real Player instead of SS, however it does not seem to have HiMD support. The US support (which I am not suppose to use as I live in Canada) has refered me to the "next level" of support. As they put it they have no more troubleshooting items for me to try. SS 2.1 worked perfectly on my other PC (Xp Prof. SP10). I can't get 2.1 or 2.3 to work. Sony needs to hear from everyone with this problem so that they (or Microsoft) will come out with a fix.MZ-NH600DSonicStage 2.1 and 2.3Windows XP Home, SP2 all updatesPentium 4 3.0, 1 GB of RAM, USB 2.0, Original system from DellWhen problem occured I was running in a relatively clean environment, No Anitvirus running, no spyware programs, no firewalls, no utilities, disabled most items.No Codec packs installed. Quote Link to comment Share on other sites More sharing options...
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