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SonicStage says NW-HD5 "drive is not connected"

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Seymour Clufley

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Hi everyone,

I just bought a Sony NW-HD5 mp3 player. All night I've been trying to get this to work, but with no luck.

I installed SonicStage off the CD, and it was version 3.1. The firmware on the player was the latest.

I opened SonicStage and began compiling a music library. Frequently, the program would freeze and need to be closed down from the Task Manager. In addition, once SonicStage has been opened, a program called omgjbox.exe continues to run, even after closing SonicStage, and it eats up all the spare CPU cycles, usually 95-99% of the total CPU usage! I've had to close that process down from Task Manager each and every time I've closed SonicStage, otherwise the computer runs at snail's pace.

But the biggest problem is this: SonicStage consistently says that "drive/media is not connected". Now this is really strange because I've set the program to open up when the player is connected to the computer, and does open every time. So it obviously is aware the player is connected. Furthermore, the player shows up in My Computer as an extra hard drive. But I am unable to transfer any mp3s to the player because SonicStage just says "drive/media is not connected".

I've updated to the latest version of Sonicstage, v3.2, and that has made no difference whatsoever!

Please, please, if you have any advice I'd be very grateful for it.

Thanks in advance,

SC.

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