kevinvds Posted March 26, 2005 Report Share Posted March 26, 2005 (edited) Hi,I've backed up my (live) recordings with the sony backup tool (sonicstage 2.3). Soon afterwards my pc crashed and I had to reinstall win2k. I reinstalled sonicstage 2.0 and upgraded to 2.3 again and then tried to import my backup. Needless to say, it fails, and more specifically with the message 'failed to restore the rights information'. Apparently it tries to authenticate through the internet. I mean, wtf?? I backed it up the way sony told me and still i can't reimport?Has anyone got an idea, because I would very much like to get my recordings back... Oh, and I'm running Windows 2000, have uninstalled/reinstalled/deleted directories/whatever has been mentioned in the faqs. I have never used the Connect Store and I live in Europe. I still can't believe it, I have a perfect backup, but no means to restore it. I've contacted sony, but I'm not hoping on a reply...Kevin Edited March 28, 2005 by kevinvds Quote Link to comment Share on other sites More sharing options...
ozpeter Posted May 18, 2005 Report Share Posted May 18, 2005 I get this when attempting to restore too - and if I try using ojbsir.exe I get "cannot connect to the internet" - although every other app I have does not have any difficulty.I wonder whether this is a more widespread problem than these two reports would indicate, as you don't know you've got the problem till you try to restore a backup.Anyone have any thoughts?I wondered whether it could be to do with the registry hack which changes the address when you go to the "Connect" site, but having put that back the way it was, it makes no difference. Quote Link to comment Share on other sites More sharing options...
1kyle Posted May 21, 2005 Report Share Posted May 21, 2005 I get this when attempting to restore too - and if I try using ojbsir.exe I get "cannot connect to the internet" - although every other app I have does not have any difficulty.I wonder whether this is a more widespread problem than these two reports would indicate, as you don't know you've got the problem till you try to restore a backup.Anyone have any thoughts?I wondered whether it could be to do with the registry hack which changes the address when you go to the "Connect" site, but having put that back the way it was, it makes no difference.←I've copied my library several times using the backup tool to DIFFERENT computers -- no prob whatsoever with SS 3.1You DO need to connect to the Internet as the library will need to be authenticated --- I don't have any purchased music in my library so no DRM crud issues here. If your library only contains tracks from CD's etc you should be fine on a restore.I suggest you UNINSTALL SS completely, re-install either 3.0 / 3.1 and then try again to restore your library.If you've got any purchased downloaded music then all bets are off as I haven't a clue about how this works but all my library contains are "ripped" CD's and my own recordings.Cheers-K Quote Link to comment Share on other sites More sharing options...
ozpeter Posted June 24, 2005 Report Share Posted June 24, 2005 I seem to have overcome this problem (which actually was affected another internet-related program) by simply connecting Internet Explorer to the net - which I think I'd never done with this PC as normally I use Firefox.Anyone with a similar problem might care to try that solution. Quote Link to comment Share on other sites More sharing options...
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