Uninstalling Sonic Stage

[ghostrider85]

I have a Sony Walkman Core. I have a Sony Vaio Computer. The software that is on the Vaio is SonicStage 2.2 I beleive.

Problem: When I attempt to install the new version of SonicStage (3.3 I think) the software stops around 80% completion.

1. Try uninstalling SonicStage 2.2.......Nothing happens.

How do I get this off of my Vaio?

Could this have something to do with Norton?

2. Here is a solution I have come across. I think it is for the MD players though.

I Fixed my problem, here's how I did it. The first thing you should do to troubleshoot this issue, is to completely uninstall SonicStage. To uninstall SonicStage, you need to open the Control Panel, double-click 'Add/Remove Programs', and click Change/Remove next to SonicStage and OpenMG Secure Module.

Once you have done this, clear your computers Temp files.

Click Start>Programs>Accessories>System Tools>Disk Cleanup

Then select the temporary folder and any other files you do not need, and click OK to clear the files.

Next:

Disable your Norton Internet Security Located in the System Tray (bottom right corner of screen)

* Make sure you are disabling the Norton Internet Security. Not Auto Protect. Not Norton Antivirus

* If you are not using Norton, disable whatever firewall you are using, excluding the Windows firewall.

Delete your cookies (Internet Explorer>Tools>Internet Options>General Tab)

Delete your Temporary Internet files. (Internet Explorer>Tools>Internet Options>General Tab)

Once this has been completed, please visit www.connect.com to download and install the latest version of SonicStage.

(Once your computer reboots, any program that you disabled will be re-enabled.)

I have not tried this solution yet so any help with this problem would be greatly appreciated.

Thanks, J