Hi-MD SonicStage/SimpeBurner Issue

[gabriel.alonso]

Hello all

I have a big issue about my HI-MD PC connectivity:

Last week I bought a MZ-RH910 Hi-MD unit and im very happy with it, except for one thing, the damn software won't recognize the device IN MY PC. It does wonders in every body else's computers, but not in mine. (I'm talking about my office PC, and everyone else have the same setup as i do).

I've been looking for an answer everywhere, but seems im the only one with this kind of problem.

Here's what happens after a clean instalation of the software on my pc:

-I connect the hi-md device to the pc via USB.

-The simpleburner minidisc tray icon turns red, and windows opens a folder window (drive G: ) so i can play with files in it (this confirms that the PC does recognize the device and that the USB ports are working fine).

-I open SonicStage and click the tranfer tab. All kind of options(Create a MP3 CD, create an ATRAC CD, etc) appear, but not the HI-MD option!!

-I close sonicstage and open simpleburner to give it a try, and it closes with the following message: NetMDSB.exe has encountered a problem blah blah blah and will close blah blah blah

-I try to open the simpleburner thing again and it greets me with a message that says something like: "a fatal error has ocurred, try rebooting and if the problem persists reinstall the software" (needless to say i have rebooted and reinstalled the thing countless times)

-I curse sony

-I go to a buddys pc to transfer his library to my himd, since i cannot.

Im growing tired of using sombody else's pc to transfer stuff back and forth to my minidisc.

As you may guess, i've tried everything short of formating the damn pc, and nothing will work.

Here's some of the things i've done:

-After my first unsuccesful install, i've uninstalled the whole thing (yes, manually deleting files and registry entries as well, as suggested here: http://forums.minidisc.org/index.php?showtopic=8071) and reinstalled all kind of sonicstage versions.

-I've tried all kind of combinations with my suplied software (sonicstage 3.0) and the latest online version (sonicstage 3.4)

-I've even tried to disable all kind of startup registry keys, so other apps wont interfere with the MD drivers (like my nokia pcsuite apps)

Im running Windows XP professional, service pack 2, BTW.

I know there's something wrong with my setup. Probably i need to delete a few extra keys from the registry and reinstall the whole thing, or maybe reinstall some drivers from the device manager... but which ones???

Please help this man in desperate need.

-Gabriel.

[A440]

Try the MDAC Repair Tool from Downloads:

http://forums.minidisc.org/downloads/details.php?file=8

[gabriel.alonso]

Try the MDAC Repair Tool from Downloads:

http://forums.minidisc.org/downloads/details.php?file=8

Thanx for the help, but it didn't work. I don't think this is DB related.

Please, anymore ideas?

-Gabriel

[gabriel.alonso]

Please help

[dex Otaku]

There is about a 95% chance [off the top of my head] that the problem you're experiencing is because of a faulty Windows component, something somewhere being set in a way that interferes, or some other software you have installed that interferes.

In a situation like this, faced with a client's [your] computer with no obvious reason for acting this way, there are several things I would try:

* make sure you're plugging the HiMD directly into a USB port on the puter, not into a hub

* do a full scan for virii, trojans, and worms

* download and run both adaware and spybot search&destroy [update them first]

* run a registry repair utility [the free ones offered online are usually useless crap unless you buy them, I keep an old copy of Norton Utilis 2003 around for this because WinDoctor can be run from the CD - and set a restore point FIRST!]

* run the actual MS registry cleaner [they do not do the same thing, and REGCLEAN will find dead entries that other utils didn't, and it will back them up itself in a .reg file you can reimport in case something takes a nosedive]

* go through your startup list [use MSCONFIG, hit the "Startup" tab] and google every entry that isn't obvious what it is - anything that is totally unknown, remove from the list; anything that isn't reallay needed [like tray icons for programs that you don't use], also remove from the list

These are just a few suggestions.

The point is that your problem is likely a software conflict of -some- kind, and without information [such as the system specs requested in the rules for posting in this forum] no one will be able to diagnose what the problem is.

Failing standard "process of elimination" technician tactics that you can do yourself, I'd suggest taking your puter to an actual technician [assuming you aren't one]. Failing that, it might be a good time to back up your data, do a clean reinstall, apply servicepacks, install SS 3.4 and see if it works -before- you've reinstalled the rest of your software. If it stops working after reinstalling a particular package, then you know what the culprit is/was. And - you can tell us so we can avoid it.

There is also the option of inviting someone to use remote desktop to attempt a Dx over the net, but that requires trust.

Good luck.