Cannot transfer music

[marylee]

Suddenly I cannot transfer music from my library to my MP3 player, it's a sonicstage. I get this message. The connected ATRAC Audio device cannot be used with the currently installed sonicstage. To use the currently installed sonicstage, you must delete all tracks in the ATRAC Audio Device. Please help somebody, I do not understand what I am supposed to do. Thanks

[Guest Stuge]

Hello Marylee,

Have you upgraded your pc OR Upgraded your Software or Restored your windows or Have done anything with your Computer???????

[marylee]

Hello Marylee,

Have you upgraded your pc OR Upgraded your Software or Restored your windows or Have done anything with your Computer???????

It's a new PC, had to do something with initializing, does not know what that meant but lost all the previous tracks I copied before. I thought it might be due to windows update. I tried to transfer using my old computer and the same thing happened, cannot transfer. At present I had to redo the whole lots and it's asking me things I do not understand e.g unknown settings. Will be glad for some help on the matter. I have also uninstall and re-install the software. Thanks

[Guest Stuge]

This problem has been faced by everybody .Since you have new pc so you will have to format your E407 .Other wise it will give you same message .

[marylee]

This problem has been faced by everybody .Since you have new pc so you will have to format your E407 .Other wise it will give you same message .

Is initializing a sort of formatting? New to all of this. It's was doing my head in. Thanks for your help. I have installed sonic 3 with the software, do you think I should upgrade to 3.3?

[Guest Stuge]

Is initializing a sort of formatting? New to all of this. It's was doing my head in. Thanks for your help. I have installed sonic 3 with the software, do you think I should upgrade to 3.3?

Formatting & initializing means the same thing .To delete everything (For eg Deleting every song from the chip of E407).Go to the "Advanced menu of E407 than select Format .

Note :Don`t format your device using Windows .

Right Now I can`t suggest you upgrade to SonicStage ver3.3 .As I`m also having lots of problem with it (I think I `m the only one with my werid problems )

But most of the people are not having problem with SS ver3.3 .So you can download it from Atrac Download section.

[marylee]

Thanks, I think, I will stick the version 3, shame I had to format it.

[Yoni45]

Thanks, I think, I will stick the version 3, shame I had to format it.

arg! *insert profanities here*

it gave me that error on upgrading to version 3.4 err...

they should really include that as a disclaimer to the upgrade...