Yoni45 Posted February 7, 2006 Report Share Posted February 7, 2006 (edited) Hah this is great, apparently the KDLV--XBR1 and the KDFE--A10 models have some sort of bug in the firmware... After exactly 1200 hours of use the tv will 'freeze up' and it cannot be turned on, or off. The customer has to unplug the tv for 30 seconds to reset it, which would reset the clock back to 0...If a customer is using a CableCard, the CableCard slot is always "active" and the tv is as well, so if a customer has a cablecard, his or her tv will freeze up approximately every 49 days They're sending customers with the affected TVs a USB key with the firmware update for the Bravia models, and a service call for the Grand WEGA models... Edited February 7, 2006 by Yoni45 Quote Link to comment Share on other sites More sharing options...
Ishiyoshi Posted February 7, 2006 Report Share Posted February 7, 2006 Thanks for bringing this to attention. I am not aware of this issue; is there an official announcement? I have a KDL-V32XBR1 and shall contact Sony accordingly for the fix. Thanks. Quote Link to comment Share on other sites More sharing options...
Yoni45 Posted February 7, 2006 Author Report Share Posted February 7, 2006 Thanks for bringing this to attention. I am not aware of this issue; is there an official announcement? I have a KDL-V32XBR1 and shall contact Sony accordingly for the fix. Thanks.Sony USA isn't issuing a press release. The notices were sent Monday so they should be recieved around wednsday, and the website to order the key should be available then. It's either www.updatemytv.com or www.upgrademytv.com (I forget which). This is for Sony USA, I don't have information as to what others are doing. The tv's in question were manufactured between release and november, the serial numbers for which are known so when calling or going on the website you can check if your tv is effected. Quote Link to comment Share on other sites More sharing options...
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