Sony released an important notification today and if you are an owner of CW and F series notebooks (check the link for more specific models in the US region), Sony recommends that you download and install a firmware/BIOS update specifically designed to prevent the potential overheating symptom. Supposedly, in rare instances, these notebook computers may overheat due to a potential malfunction of the internal temperature management system, resulting in deformation of the product’s keyboard or external casing, and a potential burn hazard to consumers.
In fact, it’s so serious that the U.S. Consumer Product Safety Commission sent out a report notifying the world of this issue and almost every major news outlet has coverage of the recall. Sony says 260,000 laptops in the US, 103,000 in Europe, 120,000 in South East Asia and 52,000 in Japan need to be fixed.
“The word recall has been used by the CPSC in the States, but we are not calling it that,” Nick Sharples, Sony’s European communications director told BBC News. “It is possible to update the firmware online, which will rectify the problem,” he added.
Sounds like a quality control issue, for more info go here and be careful, don’t get burnt! For Japanese customers, please follow this link.
Which models in the VPCF11 and VPCCW2 series of notebook PCs may be affected? Specific model numbers in each series include:
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Christopher
Sony released an important notification today and if you are an owner of CW and F series notebooks (check the link for more specific models in the US region), Sony recommends that you download and install a firmware/BIOS update specifically designed to prevent the potential overheating symptom. Supposedly, in rare instances, these notebook computers may overheat due to a potential malfunction of the internal temperature management system, resulting in deformation of the product’s keyboard or external casing, and a potential burn hazard to consumers.
In fact, it’s so serious that the U.S. Consumer Product Safety Commission sent out a report notifying the world of this issue and almost every major news outlet has coverage of the recall. Sony says 260,000 laptops in the US, 103,000 in Europe, 120,000 in South East Asia and 52,000 in Japan need to be fixed.
“The word recall has been used by the CPSC in the States, but we are not calling it that,” Nick Sharples, Sony’s European communications director told BBC News. “It is possible to update the firmware online, which will rectify the problem,” he added.
Sounds like a quality control issue, for more info go here and be careful, don’t get burnt! For Japanese customers, please follow this link.
Which models in the VPCF11 and VPCCW2 series of notebook PCs may be affected? Specific model numbers in each series include:
VPCF11 Series: VPCF111FD, VPCF111FD/B, VPCF111FX, VPCF111FX/B, VPCF111FX/H, VPCF112FX, VPCF112FX/B, VPCF112FX/H, VPCF113FX, VPCF113FX/B, VPCF113FX/H, VPCF114FX, VPCF114FX/B, VPCF114FX/H, VPCF115FM, VPCF115FM/B, VPCF115FM/BL, VPCF116FX, VPCF116FX/B, VPCF116FX/H, VPCF117FX, VPCF117FX/B, VPCF117FX/B, VPCF117FX/H, VPCF1190X, VPCF119FX, VPCF119GX, VPCF119HX, VPCF11AFX, VPCF11AFX/B, VPCF11BFX, VPCF11BFX/B, VPCF11CGX, VPCF11CGX/B, VPCF11DGX, VPCF11DGX/B, VPCF11EGX, VPCF11EGX/B, VPCF11FGX, VPCF11FGX/B, VPCF11GGX, VPCF11GGX/B, VPCF11HGX, VPCF11HGX/B, VPCF11JFX, VPCF11JFX/B, VPCF11KFX, VPCF11KFX/B, VPCF11KFX/H, VPCF11LFX, VPCF11LFX/B, VPCF11LFX/H, VPCF11MFX, VPCF11MFX/B, VPCF11NFX, VPCF11NFX/B, VPCF11NFX/H, VPCF11PFX, VPCF11PFX/H, VPCF11QFX, VPCF11QFX/B and VPCF11QFX/H
VPCCW2 Series: VPCCW21FX, VPCCW21FX/B, VPCCW21FX/L, VPCCW21FX/P, VPCCW21FX/R, VPCCW21FX/W, VPCCW22FX, VPCCW22FX/B, VPCCW22FX/L, VPCCW22FX/P, VPCCW22FX/R, VPCCW22FX/W, VPCCW23FX, VPCCW23FX/B, VPCCW23FX/L, VPCCW23FX/P, VPCCW23FX/R, VPCCW23FX/W, VPCCW26FX, VPCCW26FX/B, VPCCW26FX/L, VPCCW26FX/P, VPCCW26FX/R, VPCCW26FX/W, VPCCW27FX, VPCCW27FX/B, VPCCW27FX/L, VPCCW27FX/P, VPCCW27FX/R, VPCCW27FX/W, VPCCW29FX, VPCCW29GX, VPCCW2AFX, VPCCW2AFX/B, VPCCW2BFX, VPCCW2BFX/B, VPCCW2CGX, VPCCW2CGX/B, VPCCW2DGX, VPCCW2DGX/B, VPCCW2EGX, VPCCW2EGX/B, VPCCW2FGX, VPCCW2FGX/B, VPCCW2GGX, VPCCW2GGX/B, VPCCW2HGX, VPCCW2HGX/B, VPCCW2JGX, VPCCW2JGX/B, VPCCW2KGX, VPCCW2KGX/B, VPCCW2LFX, VPCCW2LFX/B, VPCCW2LFX/L, VPCCW2LFX/P, VPCCW2LFX/R, VPCCW2LFX/W, VPCCW2MFX, VPCCW2MFX/PU, VPCCW2MFX/WJ, VPCCW2MGX, VPCCW2MGX/B, VPCCW2NFX, VPCCW2NFX/LU, VPCCW2PFX, VPCCW2PFX/L, VPCCW2PFX/R. VPCCW2PFX/W, VPCCW2QGX, VPCCW2QGX/B, VPCCW2RGX, VPCCW2RGX/B, VPCCW2SGX, VPCCW2SGX/B, VPCCW2TGX, VPCCW2TGX/B, VPCCW2UFX, VPCCW2UFX/B, VPCCW2VFX, and VPCCW2VFX/B
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