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Failed to restore rights information

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trenskow

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Hi all

After installing SonicStage 4.0 on vista, i wanted to restore my music, which i earlier backed up with the tool from version 3.3

But when i try to restore my music, i get the error

"Failed to restore the rights information. (Code: %x)

Anyone know what to do?

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Guest Stuge

Welcome to AtracLife!

It`s must to be connect to internet when you restore your music .

You may face problems while using SonicStage on Vista b`coz it is not meant to be used wiht Vista.

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Nope.. doesnt work.

Have booted in safe mode with networking, still no luck. I have added it to windows firewall exclusion list.

I remember i had the same problem on windows XP before switching to Vista, but newer did anything about it, because i was going to switch to Vista.

Any ideas on what to do now?

Are there any ports i can open in my linksys router?

Edited by trenskow
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I think you need first to login to your Connect account, in the Connect store, and authorize your computer (every Windows installation or reasonable change in the system will make SS identify the computer as a new one). You should also ask them to delete the old authorized computer, so that it doesn't take one of your allowed slots. I'm assuming, of course, you have a Connect account. If you don't, I don't really know how to do this. Honestly, I think the better option is to eliminate copy protection and save the files independently, without the backup tool. Even though you may lose compilations, it's better than depending on these stupid authorizations.

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