Jump to content

Trouble Opening SonicStage; error: "Cannot find OpenMG Secure Module. Exiting SonicStage"

Rate this topic


confused one

Recommended Posts

I just reinstalled Sonic Stage. When I try to open the program, I get the following message: "Cannot find OpenMG Secure Module. Exiting SonicStage."

There are also some pop-ups. One of them says the following: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'OpenMG Secure Module.msi' in the box below."

What do I do?

Thanks for any help!

Link to comment
Share on other sites

There are also some pop-ups. One of them says the following: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'OpenMG Secure Module.msi' in the box below."

What do I do?

OpenMG Secure Module is a core module required to run SonicStage and other VAIO related audio-video related software. During installation of SonicStage, temporary folders are created to store OpenMG Secure Module along with the rest of SonicStage and it should be located within C:\Documents and Settings\xxx\Local Settings\Temp\sonicext.tmp\OmgSetup. You may attempt to redirect SonicStage to the aforementioned location if it's still there or try the following solution:

To resolve error message: “Cannot find OpenMG secure module," please check and proceed with the following:

1. Make sure that you are using a computer with an account that has the administrator rights.

2. Make sure that you have downloaded the latest SonicStage version available from the download section of our website.

3. Make sure that you have updated your computer and your operating system with the latest updates. Please contact the manufacturer of your computer / operating system.

4. Make sure that your computer is free from spyware: for more information, please visit the Microsoft security website.

5. Click Start, Settings, then go to the Control Panel and select Add/Remove Programs, and remove SonicStage.

6. Download, install and run the Microsoft Windows Installer CleanUp utility (click here) or a registry cleaner usch as CCleaner. (click here)

7. Click Start, Settings, then go to the Control Panel.

8. Open the Administrative Tools and make sure that your Windows Installer is set to automatic and is running. If not, run it.

9. Install SonicStage (make sure that no other program is running background) and follow the onscreen instructions.

10. Restart the computer if asked so.

In the future, please refer to our SonicStage Software FAQ for SonicStage related issues. I hope the above outlined solution will resolve your current problem. Otherwise, please do report back and we will try and troubleshoot with you. Cheers.

*topic moved to its appropriate section of the forum

Link to comment
Share on other sites

  • 11 months later...

SOLVED!!

took me time but worked, copied the openmg folder from the cd under

cdroot:/common/openmg and cdroot:/common/limitedpatch to destop to desktop and tried executing open mg setup,

->unknown drive e: :blink::o:sad:

so copied both folders to pendrive under e: executed setup and that worked, then the patch, SS4.3 works fine now, very satisfied with myself

:lol:B)

GOOD LUCK

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...