NW-HD5: cant delete corrupted tracks with ss

[Oddils]

hello

my problem started with an error on my nw-hd5: CANNOT PLAY TRACK ERROR

i took a look to my manual and it tells me to transfer audio data to the player again with sonicstage(ss).

but if i try to do so, there comes an error pop-up, and tells me that it was unable. ok, then i thought i could just delete that corrupted track, but it crashed ss

and sometimes the pc doesnt recognise the usb device anymore. then i have to reconnect the device.

if i want to open the band-file with the corrupted track in ss, it crashes too

now i have the problem that i get more and more corrupted tracks, which i cant delete or reapply to my nw-hd5.

i still use ss 3.3, i had no problems before that. maybe i should switch to 4.0+ ?

is there any way to delete those tracks? or do i have to initialize my hdd?

hell, i dont like to do that, it needs time to get some hundred cd's transfered.

and if i initialise my hdd, do i need a firmware update again?

thanks in advance

oliver

[peterjf]

I have had the same trouble with SS3.4.

I could not find any way round the problem without re-initialising my HD5. However, you may want to do a complete clean uninstall of your current version of SS (there are complete instructions for this somewhere on this site) and either reinstall the same version or upgrade to the latest version (currently 4.2) before you initialise and re-transfer your music. I had the same trouble and had to do two or three re-initialisations before I decided to bite the bullet and do a re-install.

If you do this, however, you do need to make sure you use the SS backup tool to make a backup of your library before you start.

Sorry I cannot be any more help, but (touch wood and tempt fate), I have not had any trouble since I did this re-install (I am now using SS4.2). I suspect that there was a gremlin somewhere in the SS registry settings that was corrupting the HD5 database.

Good luck if you decide to do this.

[Oddils]

hi,

thank you for your answer. i think its good to know that it is a software problem and not a hardware problem.

now i know what i can do.

but another problem is the installation routine of sonicstage. it dont ask me where i can install it, i cant browse.

it just installs on c:win partition.

i have more than one partition and my win partition has not enough space for my music. i always deleted most

of my library after i transfered it to my hd5.

it will take a long time

is there a programm that can change partition without touching my systems and data on my pc?

oliver

ps: is there a possibility to change the location of my library to another partition on my pc?

sonicstage is too limited. is there an alternative ?

Edited February 11, 2007 by Oddils